Protection Order Against SMRT Ltd (Feedback)
So... As you guys know I'm constantly being harassed by the entity called SMRT (Ltd) Feedback.
Most of you probably don't know the extensive nature of it.
I've been harassed by them, more or less nonstop, since 2012.
Every now and then they will throw in some snide comment about me if they feel like it. I've pretty much ignored them for years now.
Sometimes I retailiate, but for what? It just gives them more ammunition to continue. It makes them more popular and more obnoxious.
Since they are anonymous, there is nothing much I can do about it.
Defend myself? For every defense they come up with another accusation/insult. I defend until when?
Sue them for defamation? Serve the papers... on who?
Find out their identity? I'm sorry but I have no idea how to go about doing that.
After their Exposé Part 1.5 about me, I have resigned myself to the fact that their relentless taunting, accusations and insults are simply things I have to accept in my life. It's not that I didn't want to fight back. It is that I cannot. You can't fight with something that isn't even a real entity.
Thus the previous blog entry about how to win them.
But it was a farce. I didn't win, not really. It was simply the best I could do.
I didn't want to let everyone know the extensive damage Smrt Ltd Feedback (henceforth called SMRT) have done to me because it would serve no purpose other than to give them glee.
But today, I'll tell everyone know what they have done to me since 2012...
Despite my clarification that I did no such thing, the post is still there.
According to them I inflate my statistics and buy my followers to cheat advertisers for more money. Despite me clarifying I did no such thing, their posts are still there.
They spread untrue and completely baseless rumours insinuating that Tyrequeen has dropped me.
This also led to their followers, despite never being actual customers of Tyrequeen, leaving 1 star reviews for the page. My clients were very upset because their team had worked so hard to get 5 star reviews previously. Luckily, despite that, they didn't drop my endorsement.
I was pregnant from August 2012 to March 2013. During this period, SMRT was unrelentless in their attacks. Nobody says you cannot harass pregnant women and nor will I claim that they affected me enough to cause any prenatal depression or anything like that, but it just speaks volumes about how low they will go.
I never said I was a perfect role model or the best mom. I am not. Before Dashiel's birth I've used vulgarities and continue to do so today, although I've reduced the usage drastically. But I NEVER EVER do it in front of him. Even if I did (which I don't), it's not up to them to misuse my son's pictures as some kind of comic fodder for their webpages.
SMRT themselves didn't do that, but they provided a popular avenue for my haters to. Previously, if someone posted my address somewhere else, it doesn't really matter because very few people would see it. Those who did wouldn't care.
But SMRT has a monthly reach of 2 million, and many of their followers HATE me.These haters now know where to find me.
I have received very scary death threats before.
It's so scary that I don't even dare to post it on this blog.
But you can click HERE if you want to see it. (Warning: graphic images)
This person actually promised to never stop hunting Dash down until he personally murders my baby.
(He wrote that in the caption. Unfortunately, before I could do a printscreen, the account was flagged and removed.)
When I saw that my address was exposed on SMRT, I felt so worried that the person who issued the death threat would come hunt me down and harm Dash, I couldn't sleep.
After SMRT's exposé, THIS website popped up. (Warning: graphic images, nsfw)
The website was linked on SMRT via comments. The site has been taken down (I'm guessing people went to report it) but it definitely showed me how scary people can get.
However, all in all, I felt that SMRT's constant attacks on me, and their resulting comments stream which provides a widely seen avenue for my haters to post all kinds of private information about me, compromises my family's and my safety.
Everytime SMRT posts about me, hundreds of horrible third party attacks will occur. To date, there are thousands.
SMRT may argue that they cannot help it that people post comments, but it is undeniable that their abusive posts about me are the catalyst.
Looking at all these, I'm sure most of you agree it's getting way overboard. This isn't just childish remarks about my appearance anymore.
It is actually getting dangerous.
If someone were to relentlessly attack you and your family again and again, would you just stand by and do nothing???
A few days after writing my previous entry and giving up on fighting with SMRT, I was alerted to the new Harassment Act.
Although I did know of the act, it never occurred to me that I can use it. The act only came into effect on 15 November 2014. It is very new.
There is something different about this Act. Unlike any other Act in the past, it CAN be served on the anonymous via emails or social media messaging.
And so, a few weeks ago, I engaged a law firm to seek a Protection Order against SMRT from the Harassment Act. This isn't a sponsorship, I paid for their services.
Now, a little more about the Harassment Act. The proceedings go like this (of course I'm not a lawyer so I am explaining it the best I can):
On the 29th of January 2015 at approximately 12pm, SMRT was served via email and their facebook private message.
Effective service happens the moment you successfully sent your documents electronically. Whether or not the party saw it does not matter.
However, I did printscreen that they saw my message on 1.27pm. They stopped mentioning me on their social media afterwards.
That night, at around 1030pm, a few hours after they received the court service, something odd happened.
I was turning into my carpark and a strong flashlight came on. You can see what my car camera recorded:
(Ignore the timestamp as I never bothered to properly set the time and date on my car camera)
I was alone in the car and got really scared! I noticed that there was a middle aged man (looks mid-forties) who was hiding between two cars under my block and holding a heavy DSLR camera. After his flash came on he looked visibly flustered and starting to fumble with his camera awkwardly.
I sat in the parked car and called Mike who was at home to come downstairs but he didn't pick up as he didn't have his phone by him.
So I walked up to the guy and went behind him. He avoided eye contact with me and still pretended to fiddle with his camera while standing awkwardly wedged between the two parked cars. Neither cars had their engines or lights on.
I tried to take a picture of his back view sneakily but FML I made same noobshit mistake as him and my flash came on lol.
Here's the photo:
Nervously, I approached him and asked "May I ask what you are taking photos of?"
He pointed at the moon and said "I'm testing my new camera and shooting the moon."
Since I had no proof that he did anything wrong, I left it at that and went home. I came down with Mike immediately after and he was gone.
After looking at my car camera footage, I realised that his flash was aimed obviously to his front and center at my car, not upwards and to the left where the moon was. Why would anyone be hiding in between two parked cars in an open air carpark to shoot the moon? That's ridiculous!
And as my friends pointed out, to shoot the moon one needs a tripod and telescopic lens, which he didn't have. I filed a police report online the next day.
I don't know who this guy is. I find it very unlikely that he was indeed shooting the moon, but it seems a little presumptuous and self-flattering to say he is photographing me.
However, this indeed happened a few hours after I served SMRT their papers.
The photographer could have been any random person or perhaps a genuine moon admirer, but I can't help but have my suspicions about who he is.
The next day, I went back to my facebook inbox and saw that SMRT went to mark their message as unread.
I don't know what they trying to do because they left the "seen" tick there for over a day and luckily I took a screenshot.
Then, one day before the hearing, they posted super long disclaimers on their pages about how they are a satire page and have no malicious intent blah blah. Sorry, no dice. Just because you claim everything you write is satire means you are bulletproof to insult anyone you want? Obviously some of their posts about me with graphs, charts and statistics show it isn't satire. And how is everything I've shown so far not malicious?
Obviously they didn't want to remove their blog posts on me so they try to disclaim that it's not created by them. I'm not sure if such flimsy lies will work...
After the hearing (at which SMRT did not appear), the following court order is given:
As far as I know, this is the first successful Protection Order taken up against an anonymous entity.
What this means:
If they violate the court order, it is considered contempt of court, which is a CRIMINAL OFFENSE.
If convicted, they may be punishable with a fine or IMPRISONMENT.
If SMRT flouts the court order and therefore commits criminal contempt of court, it becomes a criminal case – a police report can be filed against them and the police can start looking into using its resources to trace SMRT’s identity.
I'm sure they are ways to trace a person online, even if they use everything they can to cover their tracks. They are accepting payment for ads and have a paypal account. Money has to go somewhere to someone.
By openly flouting the law, they are challenging our legal system to apprehend them.
Hopefully then, we can finally see the faces behind the masks.
Once again, it will be up to the police to trace them down and see where they are. Once their identity is known, I can seek other remedies such as a defamation suit if they are overseas. If they are in Singapore which they have mentioned many times they are, then they have to answer for their actions.
Just because their identity isn't known now doesn't mean it will never be known forever. In the future, if their identity gets found, they can still be charged. If they really continue to violate the law and don't get found, then kudos to them and bad luck to me. But they better hope they won't be found.
And the biggest question of all that everyone is thinking:
I admit that throughout my blogging career, I have indeed wrote unfavourably about many people.
But there is one very big difference: I AM NOT ANONYMOUS.
Whatever I say, I say with my identity. I pay the price of my words. Whenever I insult anyone, I always get backlash from the public for being a bully. It's not like I can say whatever I want with no consequences.
If these people who felt harassed, defamed, or insulted by me, they can attack me back (which they have), sue me for defamation, or feel free to slap a Harassment suit on me too.
If the latter happens, unlike SMRT, I will appear for the court hearing and let the judge know why I said what I said and answer for my actions. The judge can then decide if a protection order should be taken up against me.
As for the posting of the family pictures of the Faces of Haters, as I have explained many times, IT IS NOT ME WHO POSTED PICTURES OF THEIR FAMILY MEMBERS. IT IS THE MEN THEMSELVES.
They wrote those nasty and dirty comments about me with a open facebook profile on Temasek Review. Some even have their wife and children as their profile picture. It's public information. It's not like I went to do some crazy detective work and entrap them to send me their family photos. Anyone who was on Temasek Review would have already saw their comments and can easily see their family with a simple click. How is what I blogged any different from what they did themselves?
It's wrong to do a printscreen of their open profiles? I really don't get it. (Longer explanation HERE)
And unlike SMRT, I did not ever write insulting comments about their family members. Yes, their family members are innocent. Tell that to the men who involved their family, NOT ME.
Now that I've shown many of the abusive posts SMRT has done on me, I hope it is clearer why I have to take this drastic step to stop them.
They have promised an exposé part 2 on me, which I'm sure will contain even more lies and abuse. I wouldn't care, except they have widespread exposure. Their malicious behaviour have gone on for years, has only increased in intensity and shows no signs of stopping.
I'm glad I've got my Protection Order now, which shows even the law agrees I've been unfairly harassed and it should stop.
SMRT Feedback: Please read the Court Order and comply, or face the legal consequences.
Most of you probably don't know the extensive nature of it.
I've been harassed by them, more or less nonstop, since 2012.
One of the first posts about me
Every now and then they will throw in some snide comment about me if they feel like it. I've pretty much ignored them for years now.
(29 Nov 2012)
Sometimes I retailiate, but for what? It just gives them more ammunition to continue. It makes them more popular and more obnoxious.
Since they are anonymous, there is nothing much I can do about it.
Defend myself? For every defense they come up with another accusation/insult. I defend until when?
Sue them for defamation? Serve the papers... on who?
Find out their identity? I'm sorry but I have no idea how to go about doing that.
After their Exposé Part 1.5 about me, I have resigned myself to the fact that their relentless taunting, accusations and insults are simply things I have to accept in my life. It's not that I didn't want to fight back. It is that I cannot. You can't fight with something that isn't even a real entity.
Thus the previous blog entry about how to win them.
But it was a farce. I didn't win, not really. It was simply the best I could do.
I didn't want to let everyone know the extensive damage Smrt Ltd Feedback (henceforth called SMRT) have done to me because it would serve no purpose other than to give them glee.
But today, I'll tell everyone know what they have done to me since 2012...
Disparaged my character and work integrity
- Accused me of bribing Gushcloud influencers.
Despite my clarification that I did no such thing, the post is still there.
- Accused me of fraud.
According to them I inflate my statistics and buy my followers to cheat advertisers for more money. Despite me clarifying I did no such thing, their posts are still there.
(from their blog)
(From their twitter)
- Defamed my online business
- Attacked my advertisers.
They spread untrue and completely baseless rumours insinuating that Tyrequeen has dropped me.
This also led to their followers, despite never being actual customers of Tyrequeen, leaving 1 star reviews for the page. My clients were very upset because their team had worked so hard to get 5 star reviews previously. Luckily, despite that, they didn't drop my endorsement.
Imputed My Unchastity
- Calling me a slut
Btw, these tweets happened when I was pregnant.
- Calling me a stripper
Harassed me for and during my pregnancy
I was pregnant from August 2012 to March 2013. During this period, SMRT was unrelentless in their attacks. Nobody says you cannot harass pregnant women and nor will I claim that they affected me enough to cause any prenatal depression or anything like that, but it just speaks volumes about how low they will go.
- Calling me a pregnant dog:
- Insinuating my husband will leave me after birthing an ugly baby (like in the article linked)
Harassed my family
- Directly badgered my husband
- Vandalised my child's picture
I never said I was a perfect role model or the best mom. I am not. Before Dashiel's birth I've used vulgarities and continue to do so today, although I've reduced the usage drastically. But I NEVER EVER do it in front of him. Even if I did (which I don't), it's not up to them to misuse my son's pictures as some kind of comic fodder for their webpages.
- Attacked my child's appearance
Dash was only 2 months old
Since this was posted after Dash's birth I'm going to assume they are saying he is ugly.
Compromised my family's and my safety
- My address disclosed, many times over.
SMRT themselves didn't do that, but they provided a popular avenue for my haters to. Previously, if someone posted my address somewhere else, it doesn't really matter because very few people would see it. Those who did wouldn't care.
But SMRT has a monthly reach of 2 million, and many of their followers HATE me.These haters now know where to find me.
I have received very scary death threats before.
It's so scary that I don't even dare to post it on this blog.
But you can click HERE if you want to see it. (Warning: graphic images)
This person actually promised to never stop hunting Dash down until he personally murders my baby.
(He wrote that in the caption. Unfortunately, before I could do a printscreen, the account was flagged and removed.)
When I saw that my address was exposed on SMRT, I felt so worried that the person who issued the death threat would come hunt me down and harm Dash, I couldn't sleep.
After SMRT's exposé, THIS website popped up. (Warning: graphic images, nsfw)
The website was linked on SMRT via comments. The site has been taken down (I'm guessing people went to report it) but it definitely showed me how scary people can get.
However, all in all, I felt that SMRT's constant attacks on me, and their resulting comments stream which provides a widely seen avenue for my haters to post all kinds of private information about me, compromises my family's and my safety.
Third Party Attacks
Everytime SMRT posts about me, hundreds of horrible third party attacks will occur. To date, there are thousands.
SMRT may argue that they cannot help it that people post comments, but it is undeniable that their abusive posts about me are the catalyst.
Just a few examples of the things people say...
Looking at all these, I'm sure most of you agree it's getting way overboard. This isn't just childish remarks about my appearance anymore.
It is actually getting dangerous.
If someone were to relentlessly attack you and your family again and again, would you just stand by and do nothing???
A few days after writing my previous entry and giving up on fighting with SMRT, I was alerted to the new Harassment Act.
Although I did know of the act, it never occurred to me that I can use it. The act only came into effect on 15 November 2014. It is very new.
There is something different about this Act. Unlike any other Act in the past, it CAN be served on the anonymous via emails or social media messaging.
And so, a few weeks ago, I engaged a law firm to seek a Protection Order against SMRT from the Harassment Act. This isn't a sponsorship, I paid for their services.
Now, a little more about the Harassment Act. The proceedings go like this (of course I'm not a lawyer so I am explaining it the best I can):
1) You file an Originating Summons, which is your request for what you want in your Protection Order, and also an affidavit, which is like your statement and evidence for what happened.
2) A court date will be set some time later for a hearing before a judge who will decide if he/she wants to grant you the Protection Order.
3) In between, the other party will have time to find their own lawyers and file their own affidavit to counter why they feel the Order shouldn't be granted, if they are so inclined. (But to do so SMRT will have to file it with an identity, which will compromise on their anonymity, so they didn't.)
On the 29th of January 2015 at approximately 12pm, SMRT was served via email and their facebook private message.
Effective service happens the moment you successfully sent your documents electronically. Whether or not the party saw it does not matter.
However, I did printscreen that they saw my message on 1.27pm. They stopped mentioning me on their social media afterwards.
That night, at around 1030pm, a few hours after they received the court service, something odd happened.
I was turning into my carpark and a strong flashlight came on. You can see what my car camera recorded:
(Ignore the timestamp as I never bothered to properly set the time and date on my car camera)
I was alone in the car and got really scared! I noticed that there was a middle aged man (looks mid-forties) who was hiding between two cars under my block and holding a heavy DSLR camera. After his flash came on he looked visibly flustered and starting to fumble with his camera awkwardly.
I sat in the parked car and called Mike who was at home to come downstairs but he didn't pick up as he didn't have his phone by him.
So I walked up to the guy and went behind him. He avoided eye contact with me and still pretended to fiddle with his camera while standing awkwardly wedged between the two parked cars. Neither cars had their engines or lights on.
I tried to take a picture of his back view sneakily but FML I made same noobshit mistake as him and my flash came on lol.
Here's the photo:
That's his head in the photo.
Nervously, I approached him and asked "May I ask what you are taking photos of?"
He pointed at the moon and said "I'm testing my new camera and shooting the moon."
Since I had no proof that he did anything wrong, I left it at that and went home. I came down with Mike immediately after and he was gone.
After looking at my car camera footage, I realised that his flash was aimed obviously to his front and center at my car, not upwards and to the left where the moon was. Why would anyone be hiding in between two parked cars in an open air carpark to shoot the moon? That's ridiculous!
And as my friends pointed out, to shoot the moon one needs a tripod and telescopic lens, which he didn't have. I filed a police report online the next day.
I don't know who this guy is. I find it very unlikely that he was indeed shooting the moon, but it seems a little presumptuous and self-flattering to say he is photographing me.
However, this indeed happened a few hours after I served SMRT their papers.
The photographer could have been any random person or perhaps a genuine moon admirer, but I can't help but have my suspicions about who he is.
The next day, I went back to my facebook inbox and saw that SMRT went to mark their message as unread.
I don't know what they trying to do because they left the "seen" tick there for over a day and luckily I took a screenshot.
Then, one day before the hearing, they posted super long disclaimers on their pages about how they are a satire page and have no malicious intent blah blah. Sorry, no dice. Just because you claim everything you write is satire means you are bulletproof to insult anyone you want? Obviously some of their posts about me with graphs, charts and statistics show it isn't satire. And how is everything I've shown so far not malicious?
In their blog they tried to lie it isn't created by them...
Forgot to delete self written evidence that your blog is created by you?
Obviously they didn't want to remove their blog posts on me so they try to disclaim that it's not created by them. I'm not sure if such flimsy lies will work...
Finally, 5th of February,
the date of the hearing, arrived.
After the hearing (at which SMRT did not appear), the following court order is given:
As far as I know, this is the first successful Protection Order taken up against an anonymous entity.
What this means:
If they violate the court order, it is considered contempt of court, which is a CRIMINAL OFFENSE.
If convicted, they may be punishable with a fine or IMPRISONMENT.
Q and A time!
- Question 1: "But they are anonymous, how to catch?"
If SMRT flouts the court order and therefore commits criminal contempt of court, it becomes a criminal case – a police report can be filed against them and the police can start looking into using its resources to trace SMRT’s identity.
I'm sure they are ways to trace a person online, even if they use everything they can to cover their tracks. They are accepting payment for ads and have a paypal account. Money has to go somewhere to someone.
By openly flouting the law, they are challenging our legal system to apprehend them.
Hopefully then, we can finally see the faces behind the masks.
- Question 2: "They claim to be overseas, then how?"
Once again, it will be up to the police to trace them down and see where they are. Once their identity is known, I can seek other remedies such as a defamation suit if they are overseas. If they are in Singapore which they have mentioned many times they are, then they have to answer for their actions.
- Question 3: "What if really cannot find them?"
Just because their identity isn't known now doesn't mean it will never be known forever. In the future, if their identity gets found, they can still be charged. If they really continue to violate the law and don't get found, then kudos to them and bad luck to me. But they better hope they won't be found.
- Question 4: "Why must you resort to the law? That's so oppressive."
And the biggest question of all that everyone is thinking:
- Question 5: "Don't you harass other people too like Dawn Yang or Kaykay? You can harass the families of the Faces of Haters but people cannot harass yours? This is horribly hypocritical of you. You deserve all that SMRT did to you."
I admit that throughout my blogging career, I have indeed wrote unfavourably about many people.
But there is one very big difference: I AM NOT ANONYMOUS.
Whatever I say, I say with my identity. I pay the price of my words. Whenever I insult anyone, I always get backlash from the public for being a bully. It's not like I can say whatever I want with no consequences.
If these people who felt harassed, defamed, or insulted by me, they can attack me back (which they have), sue me for defamation, or feel free to slap a Harassment suit on me too.
If the latter happens, unlike SMRT, I will appear for the court hearing and let the judge know why I said what I said and answer for my actions. The judge can then decide if a protection order should be taken up against me.
As for the posting of the family pictures of the Faces of Haters, as I have explained many times, IT IS NOT ME WHO POSTED PICTURES OF THEIR FAMILY MEMBERS. IT IS THE MEN THEMSELVES.
They wrote those nasty and dirty comments about me with a open facebook profile on Temasek Review. Some even have their wife and children as their profile picture. It's public information. It's not like I went to do some crazy detective work and entrap them to send me their family photos. Anyone who was on Temasek Review would have already saw their comments and can easily see their family with a simple click. How is what I blogged any different from what they did themselves?
It's wrong to do a printscreen of their open profiles? I really don't get it. (Longer explanation HERE)
And unlike SMRT, I did not ever write insulting comments about their family members. Yes, their family members are innocent. Tell that to the men who involved their family, NOT ME.
*************************************
Now that I've shown many of the abusive posts SMRT has done on me, I hope it is clearer why I have to take this drastic step to stop them.
They have promised an exposé part 2 on me, which I'm sure will contain even more lies and abuse. I wouldn't care, except they have widespread exposure. Their malicious behaviour have gone on for years, has only increased in intensity and shows no signs of stopping.
I'm glad I've got my Protection Order now, which shows even the law agrees I've been unfairly harassed and it should stop.
SMRT Feedback: Please read the Court Order and comply, or face the legal consequences.
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